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  • How long does it take for my order to ship?
    Expect to get your order within 7-10 business days. You will also be emailed a tracking code to check the arrival time of your order.
  • How do I return a shirt?
    We have a 30-day return policy for any apparel you wish to return. Simply reach out to us using our contact page to request a return and we will refund your payment upon receiving the item.
  • When do you get new items in the store?
    We try to update our customers every month when a new item or set is available to purchase. To sign up and get notified of future releases, please sign up at the bottom of our Home Page.
  • Can I return Pokémon boxes or cards?
    No. All purchases are final and we do not except returns on Pokémon related items.
  • The box I ordered was damaged, can I get a refund?
    No. We are not responsible for any damaged or open boxes once shipped. We carefully package each item to minimize the damage and ensure a safe delivery.
  • When do you get new boxes in stock?
    The time varies based on the availability of the item. To sign up and get notified of future restocks, please sign up at the bottom of our Home Page.
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